Stickie Spot

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Terms and Conditions

Effective Date: 02/03/2025

Welcome to Stickie Spot. These Terms and Conditions govern your use of our website stickiespot.co.uk and the purchase of products from us. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our website.

1. Use of Our Website

You must be at least 13 years old to use our website. However, access to the adults-only section is restricted to individuals who are 18 years or older.
You agree not to use our website for any illegal or unauthorized purpose.
We reserve the right to modify, suspend, or discontinue any part of our website at any time.

2. Adults-Only Section

Minimum Age: You must be at least 18 years old to access the adults-only section of our website. By entering this section, you confirm that you are of legal age to view such content in your jurisdiction.
Age Verification: We reserve the right to implement age verification measures to ensure compliance with this policy.
Prohibition for Minors: If you are under the age of 18, you are strictly prohibited from accessing the adults-only section. Violation of this policy may result in immediate termination of your access to our website.

3. Product Information

We strive to display accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them.
Colours and designs may vary slightly due to monitor settings or printing processes.

4. Orders and Payment

All orders are subject to availability and acceptance.
We accept payment through📱PayPal, 💳Credit & Debit Cards, 🎁Gift Cards or🪙Store Credit.
Prices are listed in pound sterling and do not include shipping or taxes unless stated.

5. Shipping and Delivery

Shipping costs and delivery times are provided at checkout.
We are not responsible for delays caused by third-party carriers or unforeseen circumstances.
Risk of loss or damage to products passes to you upon delivery.

7. Intellectual Property

All content on our website, including designs, logos, and text, is owned by Stickie Spot and protected by copyright laws.
You may not use, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability for any claim related to your use of our website or products is limited to the amount you paid for the product(s).

9. Indemnification

You agree to indemnify and hold harmless Stickie Spot and its affiliates from any claims, damages, or expenses arising from your use of our website or violation of these terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. .

11. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Stickie Spot
Email: stickiespotuk@gmail.com

Return and Refund Policy

Effective Date: 02/03/2025

Thank you for shopping at Stickie Spot. We want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully to understand your rights and our obligations.

1. Returns

Eligibility: We accept returns within 14 days of delivery if the product is unused, in its original packaging, and in resalable condition.
Non-Returnable Items: Custom or personalized stickers are final sale and cannot be returned unless damaged or defective.
How to Initiate a Return:
- Contact us at stickiespotuk@gmail.com within the return period to request a return authorization.
- Include your order number, a description of the issue, and photos if applicable.
- Once approved, we will provide instructions for returning the product.

2. Refunds

Eligible Refunds: Refunds are issued for returned items that meet our return policy criteria.
Processing Time: Refunds are processed within 7 business days of receiving the returned item.
Refund Method: Refunds are issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.
Non-Refundable Items: Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped).

3. Damaged or Defective Products

If your stickers arrive damaged or defective, please contact us at stickiespotuk@gmail.com within 14 of delivery.
Include your order number, a description of the issue, and photos of the damaged or defective product.
We will either replace the item or issue a full refund, including shipping costs.

4. Exchanges

We currently do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order.

5. Shipping Returns

Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return packages.

6. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:
Stickie Spot
Email: stickiespotuk@gmail.com

Terms and Conditions

Return and Refund Policy

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